Privacy & Usage Policy

Who We Are

G9Game offers a real-money mobile gaming experience for users in South Asia. We are committed to protecting your personal information while providing a secure and fair platform for every user.

Privacy Policy

We only collect what’s necessary for smooth app use:

Username and contact info (email, phone)
Device details (Android/iOS version)
IP address and region (for local features)
Gameplay records, winnings, and transactions

We do not collect sensitive personal data like passwords, banking login credentials, or national IDs.

Why We Use Your Info:

To run and improve game features
To verify account ownership
To process deposits, withdrawals, and rewards
To offer support and send important updates

Your data stays safe. We don’t sell or trade user info. We use SSL encryption, secure cloud servers, and compliance-based third-party services.

Payment Policy

Payments and withdrawals on G9Game follow strict verification to ensure fair play and prevent fraud. Here’s how it works:

Deposits: Instant via Easypaisa, JazzCash, or online gateways
Withdrawals: Processed within 24 hours (up to 3 business days during peak times)
Minimum Withdrawal: PKR 500
Transaction Fees: None (unless noted for third-party gateway use)

All payments are logged with reference IDs and available in your account history. If your account is flagged for suspicious behavior, payouts may be paused for manual review.

Risk Policy

Real-money gaming carries a risk of loss. G9Game is meant for entertainment and earning only for users who understand these risks.

By using the platform, you agree:

Wins are not guaranteed.
Game outcomes use RNG (Random Number Generators) or fair server-hosted multiplayer logic.
Your earning depends on your performance, not just chance.
You are responsible for your spending decisions.

Play responsibly. Never invest money you can’t afford to lose.

Loss Policy

If you lose money while playing, G9Game will not be held liable for those losses. Refunds are not available for gameplay-based losses or if your balance goes down due to competition results.

You may:

Review your game history from your dashboard
Reach out to support for any score or payout concerns
Pause or delete your account at any time

We encourage players to set self-limits and monitor gameplay time.

Security Measures

Your account and money are protected through:

End-to-end SSL encryption
RNG certification and anti-cheat systems
Region-optimized servers (Pakistan, India, Bangladesh)
Manual review of flagged transactions
Verified payout partners only (Easypaisa, JazzCash, etc.)

Never share your login info with anyone, and avoid unofficial APKs or third-party download links.

Legal & Compliance

G9Game follows local laws for digital platforms and real-money competitions. Players must be 18+ to register. Our games fall under skill-based entertainment, not chance-based gambling.

In case of legal requests, we may share limited user info only with authorities and only when required.

Contact & Support

Questions about your data, payments, or account?

📧 Email: support@g9game.com
🌐 Website: www.g9game.live
🛠️ In-App Help: Available 24/7

G9Game believes in secure, skill-based fun. Every user deserves clarity, privacy, and control over their money and data.